MGM Springfield

The property in full

MGM Springfield is downtown integration in a historic streetscape, and that description holds across the property rather than only in its marketing. Set in Connecticut, New York, and Massachusetts, it is assessed here on rooms, service, dining, position, and value.

Its natural audience is western Massachusetts stays. The features that define the stay are restored façades, downtown integration and rooftop deck, and together they set both the strengths and the limits of the experience.

Our editors flag one thing above all others: built into restored nineteenth-century façades rather than behind them. It is worth acting on at the point of booking rather than discovering at the front desk.

What sets it apart

• Restored façades
• Downtown integration
• Rooftop deck

Guest policies

Age requirement

The minimum age for check-in is 21. Photo identification issued by a government is required from each adult in the party.

Arrival and departure

Rooms are released from 15:00 and must be vacated by 11:00. Extensions depend on occupancy and cannot be guaranteed in advance.

Incidental deposit

The property takes a card hold or cash deposit at arrival against incidentals. It is refunded or released once the account settles.

Smoking and animals

All guest rooms are non-smoking. Assistance animals are welcomed; any other animal policy must be confirmed directly with the hotel.

Practical questions